Our Story, Mission, and Team
Learn about the history and mission of Cleaning Home Coach. Meet our dedicated team committed to providing top-quality, eco-friendly cleaning services. Discover why we are the trusted choice for homes and businesses.
Our Story
History and Background of Cleaning Home Coach
Founded in 2012, Cleaning Home Coach began with a simple goal: to provide top-quality cleaning services that make a real difference in the lives of our customers.�
What started as a small family-run business has grown into a trusted name in the cleaning industry, known for our professionalism, reliability, and exceptional customer service.�
We take pride in transforming homes and businesses into clean, organized, and healthy environments.
Mission and Vision Statements
- Mission: Our mission at Cleaning Home Coach is to deliver outstanding cleaning services that exceed our customers’ expectations. We strive to create clean, comfortable, and safe spaces by using eco-friendly products and innovative cleaning techniques.
- Vision: Our vision is to be the leading cleaning service provider, recognized for our commitment to quality, sustainability, and customer satisfaction. We aim to continually improve and expand our services to meet the evolving needs of our clients.
Meet the Team
Sarah Johnson - Founder & CEO
With over 15 years of experience in the cleaning industry, Sarah Johnson founded Cleaning Home Coach to bring a higher standard of cleaning to homes and businesses. Her leadership and dedication have been instrumental in the company's growth and success.
Mike Davis - Operations Manager
Mike Davis oversees the daily operations at Cleaning Home Coach, ensuring that every job is completed to the highest standards. With a background in management and customer service, Mike is committed to maintaining efficiency and excellence in all aspects of our work.
Emily Clark - Customer Relations Manager
Emily Clark is dedicated to providing exceptional customer service. She handles customer inquiries, feedback, and scheduling, ensuring a smooth and pleasant experience for all our clients. Her friendly and approachable nature makes her a favorite among our customers.
Javier Rodriguez - Lead Cleaning Specialist
Javier Rodriguez brings over a decade of cleaning expertise to our team. As the Lead Cleaning Specialist, he trains and supervises our cleaning staff, ensuring that every job is done thoroughly and efficiently. His attention to detail and commitment to quality set the standard for our team.
Linda Nguyen - Eco-Friendly Practices Coordinator
Linda Nguyen is passionate about sustainability and environmental responsibility. She ensures that our cleaning products and practices are eco-friendly and safe for both our customers and the planet. Linda's innovative approach helps us stay at the forefront of green cleaning.
Commitment to Quality, Eco-Friendly Practices, and Customer Satisfaction
- Quality: We are dedicated to delivering the highest quality cleaning services. Our team is trained to meet rigorous standards, ensuring every space is spotless and welcoming.
- Eco-Friendly Practices: We use environmentally friendly cleaning products and sustainable methods to minimize our impact on the planet. Our commitment to green cleaning helps protect your health and the environment.
- Customer Satisfaction: Your satisfaction is our top priority. We listen to your needs and feedback, continually improving our services to exceed your expectations. Our satisfaction guarantee ensures you’re happy with every clean.
FAQs
We offer a wide range of services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and specialized cleaning services like carpet cleaning and window washing.
Yes, we prioritize the use of eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment.
You can schedule a service by contacting us through our website, calling our office, or emailing us. Our customer relations manager will assist you in setting up an appointment that fits your schedule.
Yes, we offer flexible recurring cleaning plans, including weekly, bi-weekly, and monthly options. We tailor our services to meet your specific needs.
To prepare for our arrival, we recommend decluttering the areas to be cleaned and securing any valuables. Our team will take care of the rest!
Your satisfaction is guaranteed. If you’re not happy with our service, please let us know within 24 hours, and we will return to address any concerns at no additional cost.
Yes, all our staff members are thoroughly trained, background-checked, and insured. We ensure that our team is knowledgeable and professional.
Yes, we provide all the necessary cleaning supplies and equipment needed for the job. However, if you have specific products you prefer us to use, please let us know.
Our staff is trained to respect your home and privacy. We follow strict protocols to ensure security and confidentiality. Our team members are also bonded and insured for your peace of mind.
Yes, we strive to send the same team to your home for each visit to ensure consistency and familiarity. If your regular team is unavailable, we will inform you in advance.